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Share your experiences with the Pillow-Whisper community by leaving ratings and written feedback for your call and mail purchases!

Ratings, measured in stars on Pillow-Whisper, are a simple way to rank your experience -- 1 star being the lowest rating and 5 stars being the highest -- and written feedback is a great way to describe your experience in more detail!

You can leave ratings and feedback several ways:
Click "Leave Feedback" next to the purchase you want to rate on the Feedback page
Click "Leave Feedback" on the My Account page
Click "Leave Feedback" next to the purchase you want to rate on the Transaction Details page

You can rate your first purchase with any given Adviser regardless of price. After that, any call or mail purchase of $2.00 or more can be rated. You can rate up to 3 call or mail purchases per Adviser per day and you can give your rating up to 90 days after the purchase. For example:

This morning you made 3 calls to AdviserA and bought 3 mails from AdviserB. You could rate all 3 of your calls with AdviserA and all 3 of your mail purchases from AdviserB as long as each purchase was $2.00 or more! But if you placed a 4th call to AdviserA this afternoon, this call would not be eligible for feedback or rating because you've already rated 3 of today's purchases with AdviserA. If you didn't have time to give a rating or feedback right after your calls with AdviserA, you'd still have 90 days to rate up to 3 of today's 4 calls!


Ratings and feedback are displayed in the Feedback tab on a listing's page. Please be fair and reasonable in your ratings and feedback; remember, anyone who clicks on the Feedback tab will be able to read them!

Each listing's rating rises or falls according to the following formula:

Event                        Rating Result
Each 15 minutes**:   plus 8 points

Each 5-star rating:    plus 8 points

Each 4-star rating:    plus 4 point

Each 3-star rating:    0 points

Each 2-star rating:    minus 4 point

Each 1-star rating:    minus 8 points

Note: "Free minutes" do not count toward 15-minute rating bonuses.

The number of stars you see by a Adviser's listing indicates the average rating (on the 1-to-5 scale described above) that he or she has received from clients who have purchased from this listing in the past. Stars help customers choose which Advisers to purchase from and reward Advisers for their number of satisfied customers.